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REFUND POLICY

We offer free and easy returns on merchandise that is unused, unwashed, and in its original packaging within 15 days of delivery. To initiate a return, please contact us at support@sophiealexanderstore.com. 

Please note that returns must be sent to the designated return address, and items sent back without a return request will not be accepted. 

If your return is accepted, we will provide you with a return shipping label and instructions on how to send back your package. Please keep in mind that used, washed, or altered merchandise will not be accepted, and final sale items such as gift cards and items tagged as final sale on our website are not eligible for returns. 

If you have any questions about our return policy, please do not hesitate to contact us at support@sophiealexanderstore.com.